I am a streamer on the Tango platform and I use Cleva as my USD account in Nigeria. Six days ago, I initiated a withdrawal from my Tango account to my Cleva USD account for the amount of 678 USD, with the transaction reference ID: tra-mmat0yhm-rwmb14. My Cleva account name is Oluchi Peace N*** and my Cleva email address is beautyoluchi***@gmail.com. Cleva later marked this transfer as rejected, stating that I could not provide a valid relationship between myself, Tango, and Cleva. Following this, the transaction amount has not been returned to my Tango wallet, and Cleva also disabled my Cleva account. As a result, I currently do not have access to the withdrawn funds, nor can I use my Cleva account. I request that the amount of 678 USD be refunded back to my Tango wallet as soon as possible and that my Cleva account be reactivated, so that I can recover my money and continue my streaming activities without further disruption.
I am writing to formally raise a concern regarding a recent transaction I made on the Tango Streaming App. I initiated a withdrawal of approximately $272 USD to my bank account via my Visa card on 11/05/2025, but the amount has still not been credited. Although your platform states that withdrawals ...
While using the Tango live streaming feature, my account was suspended without any explanation. I received no prior warning or notification, and my account has now been locked for over two hours. I immediately sent an email to Tango support, but so far, I have not received any reply or clarification...
I was banned from Tango while streaming, and I’m requesting that my account be unblocked and restored. My account is verified, and I want to withdraw the money in it. I have already contacted Tango customer support multiple times, but I haven’t received any help. Please unsuspend my account and give...
I have been experiencing a serious payout issue with Tango Live for quite some time. Whenever I try to withdraw my balance from my account registered under c********@gmail.com**, I receive the error message “Your account is not verified.” Despite uploading my government ID for verification, I have n...
I have been an active Tango user for over three years, and on February 23, I experienced a serious issue with my account. I requested a withdrawal of $28 from my Tango balance, and shortly after, the withdrawal status changed to “under review.” Within a short time, my account was suddenly suspended ...
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