Tacobell Nightmare For Our Family

Today I ordered food from the Taco Bell in Burley, Idaho, and the experience was extremely disappointing. The food looked and tasted so awful that it resembled dog food, and it was not at all what I expect from your brand. My order included 2 bean burritos with no onions, 2 beef tacos, 1 cheesy potatoes, 1 Nachos BellGrande, 1 steak supreme burrito with no tomatoes and no sour cream, 1 Nacho Fries, and 1 order of seasoned fries. This happened about 45 minutes before I am writing this. When I called the restaurant to report the issue, the person who answered was rude and unprofessional instead of trying to help or apologize, which made the experience even more frustrating. I request a full refund for this order, as well as a replacement of the items if possible. In addition, I want the behavior of the staff who handled my call to be reviewed and I expect a sincere apology for both the quality of the food and the way I was treated on the phone. I also ask that necessary steps be taken so that other customers do not experience similar problems in the future.