My shipment with tracking number 23054859710115, which was supposed to be delivered on November 15, has still not reached me. I keep receiving messages from the branch saying, “You can pick up your package from the branch.” However, this issue is not limited to this branch; I occasionally experience similar problems with other branches as well. For the last two deliveries, my packages—despite being scheduled for home delivery—were not brought to my address at all and were sent directly to the branch. This recurring situation is causing inconvenience, and I request that my packages be delivered to my address properly and without exception.
My package with tracking number 04741680901957, which is supposed to be delivered to my address, has been showing “out for delivery” for three days, yet it never arrives. I called customer service and was told it would be sent out for delivery again, but it still wasn’t delivered. Finally, I was tol...
I am writing regarding my shipment with tracking number 23823824122010, which was sent via Sürat Kargo to Hatay Reyhanlı. Since Saturday, the shipment status appears as “out for delivery,” but the product has still not been delivered to my address. Every day, a message is sent stating that the shipm...
Although my shipment with tracking number 15066204218131 was dispatched on Wednesday, I received a message on Friday stating that it “could not be delivered.” When I called the Branch today (Monday), I was told that my package would definitely be delivered within the day and no later than 19:00. Bec...
On November 29, the authorised branch of Sürat Kargo stated that my package was delivered to me, but I have yet to receive it. Your tracking number is 20013958972158. I reached out for information and was informed that the package had been delivered, but that is simply not accurate. I find it hard t...
My shipment with tracking number 14524222323717 arrived at the Bilecik branch 3 days ago. Since then, I have received daily messages saying it was out for delivery, but it was never delivered. Yesterday, I even received the 4-digit code required for delivery and was informed that my package was on i...
Comments