Sugo Chat Room Harassment Ignored – I Demand Action
I joined a Sugo chat room to socialize, not to be insulted. A female member of a family group openly insulted me, and instead of addressing the issue, the family owner kicked me out of the room without saying a word. Why was I punished instead of the person who was disrespectful?
I expect Sugo to take action against harassment and ensure that users are treated fairly. I have even provided a screenshot as proof, so there is no excuse for ignoring this complaint. This platform should be a place for conversation, not a space for insults. Please review this situation and take the necessary steps to correct this injustice!
Dear User b*****, First of all, we would like to express our regret for the situation you have experienced. Your related complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You can be assured that once our checks are completed, we will provide you with fast, accurate, and solution-oriented support as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team
B***** Dear User, First of all, we would like to express our regret regarding the situation you have experienced. In order to resolve your complaint as soon as possible and to provide you with prompt support, we have a small request so that we can check your relevant transactions: If you remember, could you share with us information such as your Sugo ID number or the email address or phone number associated with your account? After receiving this information, we will carefully review the process and get back to you as soon as possible. Thank you for your attention and understanding. Please know that we are always here for you. Best regards, Sugo Support Team
