Sugo App Shows Excessive Ads—Interrupts Constantly and Won’t Stop
The Sugo app is overwhelming me with constant ads, making it nearly impossible to use my phone without interruption. Every time I unlock my phone, an ad pops up immediately. It happens every minute, and it’s incredibly frustrating! I did not sign up for this level of intrusion. There should be an option to disable these ads, but there isn’t. If this invasive advertising doesn’t stop, I will file an official complaint with the authorities. I am requesting that Sugo takes immediate action to either remove these excessive ads or provide a way to turn them off. No one should have to deal with this level of annoyance just for using an app!
Dear User h*****, First of all, we would like to express our regret for the situation you have experienced. Your complaint has been taken into consideration by us, and I have immediately initiated the process to take the necessary actions. You can be sure that once our checks are completed, we will provide you with fast, accurate, and solution-oriented support as soon as possible. We are always here to serve you better. Best regards, Sugo Support Team
Dear User, First of all, we would like to sincerely express our regret for the inconvenience you have experienced. As the Sugo platform, we absolutely do not approve of sending disturbing or repetitive advertisements without the consent of our users. Such situations may usually arise from incorrect targeting by our third-party advertising partners. Based on the valuable feedback you have provided, the necessary checks regarding the unauthorized use of your personal data or misdirected marketing activities have been initiated immediately. We kindly ask you to share with us any visuals or screenshots related to the advertisement you received, and if possible, information such as your phone number or email address. In this way, your advertisement records will be removed from our system and the necessary blocking procedures will be applied immediately to prevent further messages. Your safety, peace of mind, and satisfaction are always our top priorities. Thank you for your interest and understanding. We would like to remind you that you can reach us 24/7 if you have any further questions. Best regards, Sugo Support Team
