StardustTV HK Unauthorized Charge: Refund & Cancel Subscription
August 6 4:53 PM3
On 6 August 2026 an amount of R229,99 was deducted from my account by Stardusttv HK as a recurring card purchase, without my clear knowledge or consent. I only realised this when I saw the transaction listed as “pending” on my bank statement. After noticing the charge, I managed to find a way to cancel the subscription, but I could not find any clear information or process regarding a refund for this unauthorized deduction. I therefore have not been able to resolve this issue through your channels. I request a full refund of the R229,99 that was taken on 6 August 2026, confirmation that my Stardusttv subscription has been completely cancelled, and assurance that no further amounts will be charged to my card in the future.
