I’ve been a regular at Starbucks, purchasing a mocha almost daily. However, today’s experience was unacceptable. The usual blonde cashier had to prepare the coffee due to the absence of a barista. As someone with barista experience myself, I noticed several mistakes.
She dipped the milk frother directly into the milk and didn’t add espresso to my mocha. Initially, I didn’t notice because of the whipped cream, but when I tasted it, it was lukewarm and only had a milk flavor. Upon opening the lid, I saw a pale mixture that resembled ayran, not mocha.
I returned to address the issue, but she insisted the machine made the coffee and I needed to stir it. Showing her the color, I pointed out this was far from a proper mocha. Another staff member whispered something to her, and she replied “no.” When they finally handed me a replacement, it was evident they’d added hot chocolate instead of espresso, making it clear they were avoiding putting coffee in it altogether.
After paying ₺115, I ended up with warm milk, which I couldn’t even drink due to frustration. I threw it away and left. Mistakes happen—we’re all human. But blaming customers and offering subpar service is unacceptable. I’ll think twice before returning to Starbucks.
I ordered a Grande Iced Blonde Latte from Starbucks via the Yemeksepeti app, but what I received was nothing close to what I ordered. Instead of the refreshing iced version I requested, I was sent a steaming hot Blonde Latte. Even the label clearly showed what the correct order should have been, whi...
I always look forward to my coffee time. However, today at Starbucks, the barista mistakenly added two drinks to my bill instead of one. When I pointed out the error, she responded with a deep sigh and rude behavior, frowning at me. Unfortunately, this isn't the first time I've experienced such trea...
On 22.11.2025 at around 20:30, I went to Starbucks and waited at the counter for about five minutes, yet even though the staff were right in front of me, no one acknowledged me. Only when I asked, “Are you taking orders?” did someone finally come over, but before taking my order, they kept repeating...
I ordered an Iced Latte from Starbucks, expecting the rich coffee flavor and satisfying chill I’ve enjoyed in the past. Unfortunately, what I got was a total disappointment. The drink looked and tasted like nothing but plain milk. There was barely any trace of coffee, and it lacked both the flavor a...
I am a frequent customer of Starbucks, and I have always enjoyed their drinks. However, recently, I ordered my usual drink and when I received it, I noticed that the lid did not fit properly, causing the drink to spill all over me. Furthermore, the drink was incorrectly prepared, and it appeared una...
Comments