The Stanley Trigger-Action 047L is a sturdy water bottle for my 8-year-old son to avoid any problems. However, the cover gasket fell off, causing water leakage. I called and spoke to an organization named KutupAyisi to address this issue, but the conversation didn't yield much help. To avoid further embarrassment with my money, I refrained from calling again. While the product functions adequately at home, it lacks spare parts, and the customer service from the relevant company in Turkey is subpar. Overall, it's a mediocre product and brand. It may last as a museum item, but I wouldn't recommend it to anyone. If you wish to avoid disappointment, opt for another brand that offers service support and spare parts. Simply put, Stanley equals trash equals garbage.
I own a Stanley Trigger Action bottle, and the lid gasket has started causing leaks. On November 12, I submitted a technical service request (#03320-20572) to address this issue, but I have not received any response to date. This is especially frustrating as I had registered the product under the l...
I purchased eight Stanley products from different platforms, and while I haven’t even used all of them yet, two have already had lid issues. One has a leaking gasket, and the other cracked without any impact. The biggest frustration? There’s no customer support, and I can’t even buy replacement par...
Working with an incompetent distributor like "Kutup Ayısı," Stanley, a reputable worldwide brand, is damaging its reputation. When the still-under-warranty spring of my thermos rusted, I contacted via email. Although I sent all the required paperwork and pictures, they first showed no interest. Foll...
I bought a Stanley thermos two months ago, and now it's leaking. When I went to the store for an exchange, they told me to write to Kutupayısı's website since it's considered a personal product. I did, but I haven't received any response. The product is supposedly covered by a lifetime warranty, but...
I purchased a Stanley 887 ml thermos from Çetinkaya store. After just two days of use, the lid developed a crack and leakage problem following a minor impact. For a product that is marketed as high quality and comes at a premium price, I was very disappointed to see it fail so quickly. I did not re...
Comments