Brand Overview: Spiritual Singles
Spiritual Singles is a niche online dating and relationship platform designed for individuals seeking mindful, conscious, and spiritually aligned partnerships. Founded in 2000 by Jill Crosby, the service is operated under the parent company Conscious Dating Network, LLC.
Contact Info
Customer Support Email: [email protected]
Billing Support Email: [email protected]
Phone Number: No official customer service phone number is publicly available; support inquiries are handled exclusively via email.
Industry and Operations
Spiritual Singles operates within the online dating and social discovery industry, specifically targeting users interested in holistic wellness, meditation, personal growth, and eco-conscious living. The platform functions on a freemium model with various account tiers:
- Free Membership: Enables users to set up a profile, answer spirituality-focused questionnaire prompts, upload photos, and search for matches.
- Paid Subscriptions: Unlocks essential communication tools, allowing subscribers to initiate direct messages, read incoming correspondence, see full member activity, and upload video content.
- Network Integration: Operates as part of the Conscious Dating Network, sharing member database pools across related lifestyle and dating sites.
User Sentiment
Consumer feedback highlights a mix of experiences, with negative reviews commonly focusing on subscription policies, platform usability, and the challenges typical of niche matchmaking networks.
- Automatic Renewals and Billing Disputes: Users frequently report unexpected recurring subscription charges, confusion surrounding membership auto-renewals, and challenges securing refunds.
- Limited Match Pool in Smaller Regions: Due to the specific spiritual niche, daters outside major metropolitan areas often report an insufficient number of nearby or compatible matches.
- Outdated Platform Interface: Many reviews express frustration with the website's dated look, slow page loading, and lack of a modern, dedicated mobile app.
- Inactive Accounts: Daters cite difficulties distinguishing active subscribers from dormant profiles, leading to unanswered messages.
- Heavy Communication Paywalls: Free users express disappointment that basic communication features, such as reading and replying to messages, are locked behind paid plans.
- Support Accessibility: Complaints mention that having no phone number or live chat makes resolving technical or billing problems slower and less convenient.
Share Your Experience
If you have experienced issues with Spiritual Singles, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard and assist others in making informed decisions.