To the Eurasia team,
I am writing to express my frustration with the lack of support for the PlayStation product I purchased through your agreements. I have been unable to get in touch with anyone, and the contact numbers provided are out of service. The regional support for Turkey is your responsibility, and no other regions can assist with my issue. Despite the two-factor authentication being activated on my PlayStation account without my knowledge, I have not received the necessary verification code via phone or email. As a result, I have been unable to access my account and the games I purchased for a long time. I request that you immediately send the verification code or disable the two-factor authentication. If this issue is not resolved, I will pursue legal action.
I recently attempted to redeem a gift code on the PlayStation Store, but I continuously encounter an error message during the process. The last time I successfully used a code was over two months ago, so this is not a repeated or recent code entry issue. Frustrated by this problem, I tried reaching...
I can't access my PlayStation Network account. After a while without using the console due to work commitments, I encountered a two-step verification prompt upon reopening it. Strangely, I never activated this feature. It seems my account was compromised, evidenced by a changed password and an unaut...
I am reaching out to you for assistance and clarification regarding a warranty issue with my PlayStation 5 console, purchased on November 25, 2023, from Greece. At the time of purchase, it was my understanding that the console was covered by the European Union guarantee, including Turkey. However, i...
This letter is written to bring your attention to ongoing and unresolved issues with my Amazon Turkey account, which has persisted for over a year. Despite multiple attempts to address my concerns, I have not received adequate assistance from customer service, leading to significant disappointment. ...
Hello, I just wanted to let you know that on 20/08/2024 at 00:30, a sum of ₺8,000 was taken from my account without my authorization. It seems like my account has been compromised. I reached out to the bank to cancel a transaction of approximately 8,000 TL, however, my account has not been restored ...
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