SLYNUMBER charged me after canceling, how can I stop recurring billing?

If SLYNUMBER charged you after canceling and you want to stop recurring billing,

• Confirm cancellation status;

– Log in → Account / Subscription → Check if it shows canceled
– If you still see “active” or renewal date → cancel again
– Look for a confirmation email

• Important:
– Subscriptions auto-renew unless properly canceled
– Cancellation may only stop the next billing cycle, not the current one

Stop further charges immediately;

• Do this now:

– Remove your saved payment method
– Contact your bank → block recurring payments
– If purchased via Apple/Google → cancel from Subscriptions settings

Check transaction details;

• Verify:
– Cancellation date vs. charge date
– Whether it was a renewal or delayed billing
– If multiple charges occurred

Gather evidence;

• Collect:
– Bank/card statement
– Cancellation confirmation (or proof you tried)
– Subscription status screenshot

Request support action;

• Contact:
– [email protected]

• Write:
– “I canceled my subscription but was still charged. Stop all billing and confirm cancellation immediately.”

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.