The right and left rear control arm assemblies on my Skywell ET5, which has only 19,000 km on it, have broken. The vehicle is just six months old, and I was shocked that this mechanical failure was labeled as “user error.” I had been enjoying the car, but the issue was not covered under warranty. Instead, I was asked to pay $441 for the repair.
There is a distributor, Ulu Motor, that does not stand behind its product. I wanted this to be known.
In January 2025, I took my Skywell ET5 Long Range to the Ulu Motor dealership in Büyükçekmece, Istanbul, for its 25,000 km maintenance service. After the service, I noticed that the steering wheel was pulling to the right, so I returned to the service center. Upon inspection, I was told that there w...
My 2023 Skywell ET5 began experiencing steering issues at just 19,000 km. The steering wheel started sticking. I contacted Skywell’s distributor, Ulu Motor, and learned that the nearest authorized service center was in Adana. On October 30, 2024, I went to Skywell Enderboğa Service in Adana. After a...
For approximately three weeks, I have been experiencing a serious battery-related issue with my Skywell ET5. The vehicle is not drawing the proper power from charging stations, which has completely shaken my confidence and comfort in using the car. Until now, I had been satisfied with the vehicle, b...
The right rear window motor in my Skywell ET5 recently failed. Even though I have been waiting for about a month, the replacement part has still not been supplied. I am requesting immediate assistance in sourcing the part and completing the repair as soon as possible. We are exhausted from constant...
I am the owner of a 2023 Skywell ET5. On December 28, 2025, the vehicle’s onboard charger (OBC) failed, making it impossible to charge the car. Since that date—approximately three weeks ago—my vehicle has been sitting at the authorized service center, Ulu Motor, in Söğütözü, Ankara. When I brought ...
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