While browsing available cars in the Skyscanner app to rent a vehicle from Konya Airport, I came across a serious inconsistency. Some vehicles in the listing are specifically labeled “no deposit required.” However, when I click on one of these vehicles and review the rental terms in detail, I see a statement saying that “the rental desk agent will ask for a deposit when you pick up the car.”
I choose the vehicle based on the “no deposit required” label. If I did not carefully read the rental terms, I would end up having to pay a deposit at pickup for a car I selected specifically because it said no deposit was required. This is highly misleading and undermines user trust. I can still see the same contradiction in the app right now.
I want Skyscanner to correct the “no deposit required” information shown in the vehicle listings so that it is fully clear and consistent with the rental terms shown on the detail page. I request that all deposit-related information be displayed clearly, accurately, and without contradiction, and that this misleading information be corrected immediately.
I live abroad and used Skyscanner to rent a car while visiting my home country. The booking process was smooth—no extra info or documents were requested. But just two hours before pickup, I was told I’d have to pay double the price because I didn’t arrive from abroad today. This condition was never...
I rented a car through Skyscanner on January 10th, and they still haven't refunded my ₺250 deposit. When I last called, they said it would come in a few days, but it's been another 2-3 weeks. I can't get my money back. I've rented so many cars before without any issues like this. Contract No: #22F0...
I actively use the Skyscanner app both on my iPhone and on my computer. I travel often and regularly plan trips to different parts of the world, and I search for flights almost every week for different dates and routes. However, because of an ongoing issue that has been happening for a long time, I ...
I am absolutely furious with Skyscanner and XL Rent! I rented a car through Skyscanner, and just one day before my vacation, the reservation was canceled! To make matters worse, the "solution" offered by XL Rent was to cancel through Skyscanner and then rebook directly with them, but at exorbitant n...
On January 2, 2026, while browsing flight tickets on the Skyscanner website for a Turkish Airlines Trabzon–Istanbul flight dated February 5, 2026, I saw a discounted price of approximately $15 displayed on the screen. However, the moment I clicked on this ticket, the price suddenly increased to arou...
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