I live abroad and used Skyscanner to rent a car while visiting my home country. The booking process was smooth—no extra info or documents were requested. But just two hours before pickup, I was told I’d have to pay double the price because I didn’t arrive from abroad today.
This condition was never mentioned during the booking. If it was mandatory, why didn’t the system warn me before finalizing the reservation? Now I’m stuck without a car, and they say I can’t get a refund. I’ve tried contacting Skyscanner, but they keep pushing me to the supplier, and the supplier redirects me again.
Skyscanner, this is completely unacceptable. I demand a full refund of the ₺20,000 I was told is now lost. I’ll pursue this through every legal and public channel if necessary. No one should go through this—do not rent a car through the site without getting direct confirmation first.
I am absolutely furious with Skyscanner and XL Rent! I rented a car through Skyscanner, and just one day before my vacation, the reservation was canceled! To make matters worse, the "solution" offered by XL Rent was to cancel through Skyscanner and then rebook directly with them, but at exorbitant n...
I was charged on my card for a hotel or flight reservation made through a Skyscanner-linked provider, but I never received any confirmation email, booking number, or itinerary. I tried every method to contact the company—submitted multiple support tickets, double-checked my email folders repeatedly,...
While I was in Saudi Arabia, I wanted to purchase a return ticket through Skyscanner. On their site, I bought a ticket from a company called Tickets.com.tr for ₺2,990. However, the ticket was never delivered to me, and I had a hard time getting my money back. This delay caused my return trip to be p...
I rented a car through Skyscanner on January 10th, and they still haven't refunded my ₺250 deposit. When I last called, they said it would come in a few days, but it's been another 2-3 weeks. I can't get my money back. I've rented so many cars before without any issues like this. Contract No: #22F0...
On the evening of May 16, I purchased a flight ticket through Skyscanner for a Philippines AirAsia flight from Manila to Tagbilaran. The payment went through successfully, and the amount was deducted from my account. However, I never received any confirmation email—no ticket, no booking reference, n...
Comments