Skycop rejected my compensation claim — how can I appeal the decision?

If you want to check whether the commission was calculated correctly and recover any overpayment, follow these practical and clear steps:

Request a detailed commission breakdown.
The commission must be transparent and easy to understand. You should clearly know:

what percentage was deducted

from which amount

for which specific services

Compare the calculation with the terms you agreed to.
Review the commission terms stated when you submitted the claim or during the application process. The final amount should not differ from the agreed terms without a clear explanation.

Document the discrepancy.
Save documents, emails, or notifications showing the expected payout amount and separately the amount actually received. This is a key argument.

Contact support with a specific request.
In your message, clearly state:

that the commission is higher than expected

the exact amount of the difference

a request for a detailed calculation and a refund of the overcharged amount if an error occurred

Do not accept vague explanations.
Responses without numbers or a clear breakdown are not a solution. You have the right to demand a transparent financial explanation.

Document any refusal or avoidance.
If they do not provide a breakdown or ignore the discrepancy, this becomes a separate service quality issue.

You have the right to know what you were charged for and how much.
If Skycop withheld a higher-than-expected commission, file a complaint on Xolvie and demand a transparent calculation and a refund of the difference.