Skechers Registered A Different Phone Number On The Receipt!

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December 02, 2023 8:02 pm
64

On 29/11/2023 at 10:17, I brought a shoe I bought from your Beyoglu Skechers branch to another branch for size exchange. I gave my number at the register as usual. Even though it says you can only change with no. Today, on 02.12.2023, I had trouble making the change. Couldn't find it on my number. Since I am one of those warranty people who do not throw away the receipt and slip, the exchange was possible, but the sales consultant said that we could not exchange it without the receipt because someone's number called A**** H****, I don't know who, was entered.! No, I say that when I'm asked for my number at the cash register. Turns out someone else's number was entered and my card was taken! My points are accumulating with someone else, look at the nonsense, it's not a mistake, it's done on purpose.

December 04, 2023 9:23 am (1 day after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. We have initiated our investigations regarding the issue and will contact you within the day. Skechers Customer Communication Center

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