My New Sinoz No. 16 Oil Has a Terrible Odor

My New Sinoz No. 16 Oil Has a Terrible Odor
My New Sinoz No. 16 Oil Has a Terrible Odor

Yesterday, I purchased a Sinoz Hair, Body & Face Oil No. 16. Since it was a new purchase, I expected it to be the same as the product I had used before.

However, this bottle has an incredibly unpleasant smell and is completely different from the first one I bought. The scent is so bad that it made the product unusable for me, and after using it, my hair looked and felt terrible. The expiration date on the bottle shows 2028, so it does not appear to be expired.

I would like an appropriate resolution for this issue. I am also concerned about product safety. What if this product had damaged my hair or caused irritation to my skin? A personal care product should not raise these kinds of concerns.

I wanted to report this issue and request suitable compensation for receiving a product that appears to be defective or inconsistent with the quality I previously experienced.

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