I saw a charge on my Commerce Bank card ending in 6253 from “Shortmax Innovations” dated 03/01/2026 in the amount of $9.99, even though I have never downloaded the Shortmax app, never signed up for its services, and have never authorized any payment to this company. This payment was simply processed on my card without my knowledge or consent. I request a full refund of the unauthorized $9.99 charge and the immediate cancellation of any subscription, service, or recurring billing that may have been opened in my name or against my card without my explicit authorization. I also want confirmation that no further charges will be made to my card by Shortmax Innovations.
I recently discovered that I have an automatically renewing subscription with Shortmax, which is being charged directly to my bank card for 9.99 USD per week. I noticed this for the first time today, on March 2, 2026. The subscription does not appear under my Apple ID subscriptions, so I have no opt...
Recently, over the last two days, Shortmax has taken money from my bank card twice without my consent and without any subscription or purchase from my side. I did not approve any plan, package, or recurring payment, yet two unauthorized deductions have been made, which makes me feel that the app is ...
I voluntarily purchased the weekly “Pass Pro” subscription on the Shortmax app and later canceled the subscription. However, despite canceling it, the system continued the subscription on its own and started charging me automatically without my knowledge or consent. Each renewal charges approximate...
On December 12, 2025, I purchased a weekly Shortmax TV subscription through Shortmax. Before the subscription period ended, I wanted to cancel it. However, I never received any email confirmation or subscription details related to Shortmax TV in my inbox, so I was unable to complete the cancellation...
I deleted my Shortmax account before 23 February 2026, but despite not having an active account anymore, I have still been charged from my card through your website. I was using a weekly subscription before deleting my account. After deletion, I was charged multiple times, including on 23 February 2...
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