I downloaded the ShortMax Innovations app from the U.S. App Store only to see what it was like, and I have never purchased or activated any subscription. Despite this, on February 20, 2026 I noticed that I was being billed as if I were a VIP member, even though I have no active subscription showing in my Apple subscriptions. So far, I have been charged three times, with a total of approximately $22. When I checked my Apple ID subscriptions, there was no record of any ShortMax subscription to cancel. Inside the ShortMax app there is no real option to cancel either, only a non-functional or phony email contact, so I am unable to stop these charges from my side. I also contacted Apple Support, but they could not find any subscription entry to cancel. I request a full refund of all unauthorized amounts charged so far, immediate cancellation of any ShortMax VIP status or hidden subscription linked to my account, and a clear confirmation that no future charges will be made.
I voluntarily purchased the weekly Pass Pro subscription in the Shortmax app on my iPhone. Later, I canceled my subscription through the app. Despite this, the system continued the subscription on its own and began charging my account automatically without my knowledge. On February 3, 2026, I was c...
On November 9, 2025, at 6:55:40 PM, I created a weekly VIP membership on Shortmax. After the first payment, I wanted to cancel the subscription, but I could not find the subscription in any of my Google accounts, so I was unable to cancel it. During this process, a second charge was made on November...
I voluntarily purchased the weekly “Pass Pro” subscription on the Shortmax app and later canceled the subscription. However, despite canceling it, the system continued the subscription on its own and started charging me automatically without my knowledge or consent. Each renewal charges approximate...
I purchased a VIP membership once through Shortmax Innovations via the Google Play Store. Afterward, I canceled the membership and disabled all subscriptions, yet charges continued to be deducted without my consent. On December 9 and December 15, my card was charged $19.99 each time, for a total of ...
I want to cancel my subscription in the Shortmax app, but there is no cancellation option available within the app. I have been experiencing this issue for about three weeks and have been unable to cancel my membership. I contacted the support team at s************@shorttv.live**, but I have not rec...
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