Shopify Charged Me $98 for a Store I Haven't Used in Months
I haven't been actively using the basic package membership I opened through Shopify for a long time, and I'm not making use of the e-commerce site service. Despite this, I saw in my card transactions this morning around 11:00 AM that a charge of $98 had been made from my credit card by Shopify.
I'm being put in a difficult position because I was charged this way, without any notification, for a service I don't use. I am requesting that my membership be canceled and that the $98 charged from my credit card be fully refunded to me.
My name is Gül K***, and I live in İzmir, Menemen, Ulukent. Since I couldn't find a call center or phone-based customer service channel for Shopify, I was forced to submit this complaint here, and I want to receive a response as soon as possible.




