I placed two separate orders with Shein for a total of four items (three blouses and one skirt) under order numbers GSO1C109S00TULB and GSO1C1099000RFR. It has been over a month, yet none of the items have been delivered. Even though I was at home, the courier company Pal marked the delivery as attempted without ever contacting me, and I received no notification at all. I tried to reach the courier but was unable to get through. When I contacted Shein customer service, they only told me to follow up with the courier company, providing no real assistance. At this point, I have no idea where my items are, and I have not received a refund either. I paid a total of ₺2,000, and this was my first shopping experience with Shein, which makes the situation even more disappointing. I demand that Shein either deliver my items immediately or refund my full payment without further delay.
I placed an order on Shein (Order No: GS01CB60F006616P) and paid ₺1,167.19 in total. However, the tracking now shows a “delivery failed” status, and I have not received my products. Shein has not provided any details about which courier company is handling my package or where my items currently are....
On August 26, I placed an order of 8 items through Shein totaling ₺385.49, paid with my credit card. My order number is GSO1WK239001WDU and the tracking number is PALTR0001958676YQ. I set my delivery address as Bursa Sirameşeler Mahallesi, BUSKİ General Directorate. Since September 4, the tracking ...
On September 7, 2025, I placed an order on Shein (Order No: #GSO1C429W006E0P) containing five different clothing items. Nearly a month has passed, and my package has still not been delivered. The tracking shows “delivery failed”, and I have received two separate emails from Shein instructing me to c...
I placed four separate dress orders from Shein (Order Nos: PALTR0003241282YQ, PALTR0003241440YQ, PALTR0003241152YQ, PALTR0003241281YQ) and paid a total of $144. My orders have been stuck in customs since November 7th and none of them have been delivered to me. The delivery address is Mezitli, Mersin...
On September 14, I ordered a shirt from Shein for ₺796.93. My order was supposed to be delivered via Pal Taşıma / Bertiz Group. My order number is GSO13Q27F00021G, and my tracking number is PALTR0001993078YQ. The delivery address is Ayvalık, Balıkesir. It has now been over a month, yet my package s...
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