After placing my SHEIN order, I changed the color of one item. Then there was a problem with the order, but it was supposedly resolved. Now, the app has taken my money, but three items are missing. I'll attach a video that explains the situation. I'll never order from them again. They couldn't even solve the smallest problem. I don't recommend SHEIN to anyone.
I'm facing a frustrating situation with a SHEIN order. I canceled my order due to missing items, but I haven't received a refund yet. I've contacted customer service multiple times, but they've been unresponsive. I'm at a loss as to what to do next. I'm not getting the missing items, I haven't re...
I placed an order through SHEIN, and instead of delivering it to my address, the package was left at someone else’s door. I’ve contacted customer service multiple times, shared photos showing the delivery location is not my home, and explained clearly that the delivery address is incorrect. Still, S...
I recently received my order from Shein, and I’m extremely disappointed. Several of the items I received were the wrong size, and some seem to be completely incorrect products — not what I ordered at all. On top of that, none of the items look like they did in the product photos. The fit, material, ...
I placed an order with SHEIN on April 27, and later received a message saying the package had been delivered to my address. However, despite being home that entire day—and even having multiple guests over—I never saw the package. I searched thoroughly in and around my property but found nothing. Si...
I placed my first order on SHEIN, which included one dress and two pairs of sunglasses. Unfortunately, the experience has been a complete disappointment. The dress I received looks nothing like the one pictured on the website—it’s an entirely different design and quality. On top of that, there’s no ...
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