Hello,
I placed an order with SHEIN two months ago for 12 items totaling 2,543 TL. I didn’t purchase anything that would get stuck in customs, but I’ve been waiting for months, and there’s been no update. I don’t know how to reach them as I can’t find any contact number. I was really looking forward to receiving these items. Could you please help me? I’d appreciate it very much.
More than two months ago, I placed an order on the SHEIN app, and my items arrived in Turkey about a month ago. However, I was informed that I’d need to pay ₺12,500 to receive them, which seemed excessive. I decided to wait for the order to be returned instead, assuming that would be the simpler opt...
On October 3, I made an online purchase on Shein from the clothing and accessories category, spending a total of 1,250 TL. Around two months have passed and my order still hasn’t arrived, and I have no information about where the parcel is. A few days ago, I discovered that the shipment of my order...
I made a purchase using the SHEIN app and unfortunately, my items got stuck at customs. I asked for a refund, and after a careful evaluation, I was notified that the refund would be handled. Unfortunately, it's been more than a month since I made my request, but I still haven't received the refund. ...
On October 24th, I placed two separate orders on Shein totaling $66. My order numbers are PALTR0003212397YQ and TR0003230118YQ. The tracking information originally stated that my packages would arrive by plane on November 3rd, but nearly two months have passed and I still haven’t received anything. ...
It’s been over a month since Shein took more than ₺20,000 from me, and I still haven’t received my products or a refund! There’s no way to contact anyone—no phone number, no response at all. This is incredibly frustrating, and I feel completely helpless. I demand that Shein either refund my money im...
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