I placed an order on Shein on July 2, 2025, and initially, everything seemed to be moving as expected. However, the last tracking update shows that the package arrived at the airport on July 7, and ever since then, there have been no further updates. It is now July 17, and the package is still marked as being at the airport. I have no idea why it’s being held or what the delay is about.
I reached out to Shein customer support via email, and they simply told me it should arrive by a certain date—but that date has passed, and I’ve received no response or clarity on the actual situation.
I want to know why my order is being delayed, and more importantly, when I will receive it. If there’s an issue with customs, local logistics, or documentation, they should inform customers directly instead of leaving us in the dark. I paid for my order in full, and I expect timely delivery—or at least honest, transparent updates.
Shein, please look into this and provide a clear update or release my package immediately.
I placed an order on Shein for a total of 7 items, but the tracking information hasn’t updated since July 4 and July 7. It’s now been several days with no movement or update, and I’m starting to feel extremely anxious about the whereabouts of my package. I understand that international shipping mig...
I placed an order on Shein, and it’s been stuck for over a week with no movement. The tracking status has shown the same update this entire time: “Arrived at airport.” But nothing has changed since then. There have been no updates, no progress, and no delivery, which is incredibly frustrating. I’m ...
I placed an order with Shein on June 29, 2025, and while the package has already landed in Turkey, it has been stuck for 8 days with no movement. It has now been 13 days since I placed the order, and based on the current pace, it looks like it may take up to 18 days for it to finally reach me. My t...
I ordered from Shein, and my tracking number is PALTR0001829671YQ. It has now been 7 full days without a single movement or update. The last status still says “Arrived at destination airport,” but since then, absolutely nothing has changed. This is unacceptable. I’ve tried to track the shipment via...
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