ShareChat Ignores In-App Refund Requests After Unauthorized Payment Deductions

I hold an account with SBI Bank and use PhonePe linked to this account. On 2 September 2026, an amount of ₹699 was debited from my account through autopay for the ShareChat app without my authorization. I consider this transaction to be fraudulent and I did not knowingly set up or approve any such autopay for ₹699. After noticing this unauthorized debit, I raised a complaint with ShareChat through their app regarding the fraudulent transaction. Despite this, the issue has not been resolved and the amount is still not refunded. I request that the ₹699 taken via unauthorized autopay for ShareChat on 2 September 2026 be refunded to my account and that any autopay or recurring payment mandate related to this transaction be stopped so that such unauthorized debits do not happen again.