Defective Dior Foundation Ruined My Shirt

Defective Dior Foundation Ruined My Shirt
Defective Dior Foundation Ruined My Shirt
Defective Dior Foundation Ruined My Shirt
Defective Dior Foundation Ruined My Shirt
+1
May 27, 2024 3:43 PM152

Hello, The foundation I typically purchase ended up being faulty. When I attempted to utilise it today, it unexpectedly sprayed all over my shirt, resulting in unsightly foundation stains scattered across the fabric. I'm torn between feeling frustrated about my shirt getting ruined and disappointed in the crooked pump on the foundation that I relied on for its supposed quality. If even Dior encounters such problems, what options do we have? Great, just great. Not only is my shirt completely ruined, but now the foundation's pump is broken as well. What a day. Are these products tested? I anticipate that this matter will be resolved. Thank you for the faulty product.

May 27, 2024 4:41 PM (58 minutes after complaint)

Dear Valued Customer, Hello, We are pleased to assist you with any matter you may need regarding your requests. The tracking process for your request has been initiated. During this process, we will continue to inform you via phone. Your issue will be resolved as soon as possible. We also thank you for your interest and understanding. We wish you a pleasant day.

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