I Question the Authenticity of Sensodyne Toothpaste I Bought from Trendyol

I purchased a Sensodyne-brand toothpaste through Trendyol, expecting to receive a genuine, safe dental care product. However, when I attempted to verify the product’s authenticity using the provided packaging or tracking system, I received a concerning result—which I’ve captured in the attached image.

Seeing similar complaints from other customers made me feel compelled to speak up. It’s incredibly alarming to think that a product meant to improve health could potentially pose a risk instead. We’re talking about something that goes directly into people’s mouths—authenticity and safety cannot be taken lightly.

I kindly request immediate clarification on whether this product is genuine. If not, I expect a full investigation, a refund, and proper measures to prevent counterfeit health products from being sold on your platform. Please treat this matter with urgency.