My Z flip deformed at middle area only after approximately 2000 flips (instead of 200.000 claimed flips) This is the second time it happens. I was very careful in minimizing number of flips yet it happened again. Phone is cosmetically brand new yet suffered a fall while closed. Samsung service uses this fall as an excuse to void warranty and deny repair under warranty. My advice for all Samsung foldable phone users is a simple one: do not fold your phone, use it as a regular phone if you would like to have a longer service life. Phone is shipped in unfolded position in its box, phone folded position would have a smaller package. Each fold damages the screen. It builds up like metal fatigue and one day you end up with a cracked screen.
I bought the Samsung Z Flip model in November 2021, and although it was never dropped or damaged, a line appeared along the fold. Within a month, the touchscreen began to fail in the folded section, affecting half the screen, and eventually the entire screen stopped working. When I bought the phone,...
I bought the Samsung Z Flip 3 model phone a year ago, and I've been using it with extreme care. I never dropped it or slammed it shut. But yesterday, when I closed it after a call, I heard a snap, and the screen split in half! Can you believe it? And then, when I talked to multiple service centers, ...
About 2.5 years ago, a friend and I each purchased a Samsung Z Fold 4. While still under warranty, both devices developed the exact same problem twice—whenever we switched to the large screen, the phone would freeze entirely. Samsung service repaired them and returned them to us, but the issue retur...
I purchased a Samsung Z Fold 4, which is still under warranty until March 2025. Recently, the phone's hinge started to malfunction, and it no longer opens fully to 180 degrees, likely due to dust buildup in the hinge system. The opening angle gradually decreased to 160 degrees over time, so I sent i...
We bought a Samsung Z Fold 3 phone, but the screen had minor peeling and damage. We sent it in for repairs before the warranty expired, taking all precautions, including labeling it as fragile during shipping and adding extra protective packaging. However, Samsung refused to honor the warranty and r...
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