I clicked on the ₺129 purchase button in Royal Match, but instead, ₺309 was deducted from my account! To make things worse, I never received the gold or rewards I paid for.
There is no "Contact Us" button in the game, so I have no way to reach customer support for help. This is completely unacceptable! I was overcharged and got nothing in return, and now I can’t even report the issue properly.
Royal Match, I demand an immediate refund! Either return my money or deliver the missing gold. If this isn’t resolved soon, I will report this further. I expect a quick response and a solution!
On 27/08/2025 at around 17:00, I purchased the Orman Hazinesi package in the Royal Match game from my Android phone for 229₺. The payment was successfully charged through my mobile line (0552181****), but the purchased package was never credited to my game account. This is the first time I have expe...
A ₺299 diamond package was purchased from my Free Fire Max account without my knowledge. I reached out to the Play Store for a refund, but they denied my request and directed me to contact the game’s support team. However, I’ve been unable to reach anyone for assistance. This unauthorized transacti...
This morning, ₺174.99 was charged to my account for Lords Mobile without my permission. When I logged into the game to check, there was no record of this purchase. I attempted to contact the support team to resolve the issue, but I have yet to receive any response from them. This unauthorized trans...
I just made a purchase through the Konami store for ₺179 in-game, but to my shock, ₺1649 was withdrawn from my account instead. On top of that, the extra amount charged hasn’t even been credited to my football account — it’s just missing. I regularly top up my account every week, and now my money h...
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