I joined the campaign offered by Ziraat Bank’s Bankkart for young users, which provides free access to the Rosetta Stone app. At first, I had some issues logging in and ended up with both a free account and a limited account. I was able to complete one unit on the free account, but now when I try to log in again—even using different accounts—it doesn’t work properly. The accounts either reset or only provide limited content from the beginning.
I am unable to access the full benefits of the campaign as intended, and I would appreciate assistance in resolving this issue.
When I open the Rosetta Stone app and select the language I want to learn, the system keeps showing “starting” and never takes me to the lesson page. I can’t access the section where I can begin the lesson. It just keeps saying “starting” continuously. I’ve tried closing and reopening the app and e...
About 3 days ago, I purchased a 1-year subscription through Rosetta Stone. When I tried to cancel the subscription and request a refund, I could not find any option or clear instructions on the website for canceling. I believe the instructions provided on the site are insufficient and misleading. I...
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