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Paid for Roblox Gift Card but Didn’t Receive Robux

Yağmur
ROBLOX
October 13, 2025 5:53 PM17

On the night of October 11, 2025, I purchased a $10 Roblox gift card directly from the official Roblox website. The payment was successfully processed, and the amount was deducted from my account, but I never received the gift card, and my Robux balance was not credited. My order number is #CNPZD7NSEGK.

Since this issue occurred, I have contacted Roblox customer support, but have not received any response so far. My account email is z**@gmail.com**.

I am requesting that the Robux I paid for be immediately credited to my account. I kindly ask that this issue be resolved as soon as possible.

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