Hello, I’m currently playing Rise of Kingdoms, and I just noticed something completely unacceptable—a charge was made to my account without my knowledge or authorization. I never approved this payment, and it’s not just a small amount either. This is a significant unauthorized withdrawal, and I am extremely frustrated.
My card is registered to the game, but that does not give the developers the right to process random or incorrect transactions. I did not confirm any in-game purchase recently, and yet, I’m the one dealing with the consequences of a charge I didn’t initiate. This is a serious breach of trust and user security.
I am demanding a full and immediate refund of the amount that was wrongly withdrawn. Additionally, I expect your support team to investigate how this happened and ensure it doesn’t occur again—either to me or to any other player. Please take action now. I’ve been unfairly charged, and this needs to be resolved.
Hello, I’ve been playing Coin Master for free, as I always do, but today I was shocked to see that ₺1,500 was withdrawn from my account — completely without my knowledge or consent. I never made any in-game purchase, nor did I authorize this transaction in any way. How can such a large amount be ch...
I made a payment for an in-game item on Rise of Kingdoms, but I never received what I paid for. I genuinely don’t understand how something like this can happen in a game that has been around for so long. I’m not talking about a small technical hiccup—this is about paying real money and getting absol...
I previously played Online Soccer Manager on my phone, but after some time I deleted and uninstalled the game completely. Despite this, I was shocked to see that the game still charged my bank card. I cannot understand how it is possible for money to be taken when I no longer even have the app insta...
This morning, ₺174.99 was charged to my account for Lords Mobile without my permission. When I logged into the game to check, there was no record of this purchase. I attempted to contact the support team to resolve the issue, but I have yet to receive any response from them. This unauthorized trans...
Today, I noticed that 300₺ was withdrawn from my bank card for a transaction linked to an app called Toptop Games, which I have never installed, used, or authorized. In my banking transaction details, the description clearly shows “Toptop Games”, and I only received an SMS notification about the cha...
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