1
Mustafa is completely dissatisfied with the result

Riot Games Suspended My 10-Year-Old Account—Unfair Verification Process

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Mustafa
March 02, 2025 12:33 pm
18

Riot Games suspended my account of over 10 years, claiming it doesn’t belong to me. For the past week, I’ve been getting automated responses instead of real support. My account had two-factor authentication enabled, and I always received login codes via email—until last week when they suddenly stopped. Since I couldn’t figure out why, I updated my registered email. Then Riot locked my account, assuming it was hacked.

Now they’re asking me ridiculous security questions from 10 years ago—like the exact day and month I created my account or the last four digits of the card I used for my first RP purchase. Even though I provide my old and new emails correctly, they keep rejecting me. It feels like Riot is pushing players to create new accounts rather than helping them recover old ones.

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