ResumeCoach Unauthorized Charge Issue

ResumeCoach Unauthorized Charge Issue
April 4, 2024 2:27 PM467

I only used the Resume Coach CV preparation site once and paid for it back in November. Unfortunately, an unauthorized withdrawal of ₺960 has been made from my card, even though I haven't used it recently.

As a student, it's unfair for you to withdraw such a large amount of money when I haven't even utilized the service. I would like a refund for the amount I paid. Otherwise, I will do whatever it takes.

April 8, 2024 4:49 PM (4 days after complaint)

Dear Customer, We confirm that your request has been received. Our representatives will inform you via email regarding the resolution of the case. If you have any doubts or need to contact us, you can do so. Sincerely.

June 25, 2024 3:43 PM

Sevgili müşterimi, Talebinizin alındığını teyit ediyoruz. Temsilcilerimiz davanın çözümü hakkında sizi e-posta yoluyla bilgilendirecektir. Herhangi bir şüpheniz varsa veya bizimle iletişime geçmeniz gerekiyorsa, bunu e-posta adresinden veya formumuz aracılığıyla yapabilirsiniz. Saygılarımla.

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