ResumeCoach Premium Subscription Charges Continued After Cancellation
I subscribed to ResumeCoach Premium to use its features. Later, I canceled the Premium subscription months ago because I no longer needed it. However, they did not cancel it, and money has been deducted from my account for months. This is unfair and unreliable. If I hadn't checked my account summary, they would still be taking ₺1000 monthly without any email notifications or updates.
I canceled it again, but I haven't received a cancellation email. If this happens again, I will resolve it through the Consumer Court. Additionally, there are no email notifications about the monthly charges. I need to be notified and receive an invoice via email before any charges are made. If this doesn't happen, the system is not compliant with the law.
Dear Customer, We confirm that your request has been received. Our representatives will inform you via email regarding the resolution of your case. If you have any doubts or need to contact us, you can do so. Sincerely.
Dear Enesalp Ö., We confirm that your request has been received. Our representatives will inform you about the resolution of the case via e-mail. If you have any doubts or need to contact us, you can do so. Kind regards.
