ResumeCoach App Unauthorized Charge Refund Request

July 1, 2024 4:43 PM337

The ResumeCoach app has charged my account without my knowledge. I have no information about this transaction, nor did I make any purchase. I will report this to Consumer Rights. I urgently request a refund. I don't even use the app. I will post my complaint on social media unless they complete my refund soon.

July 2, 2024 11:54 AM (19 hours after complaint)

Dear Customer, We confirm that your request has been received. Our representatives will inform you via email regarding the resolution of the matter. If you have any doubts or need to contact us, you can do so. Sincerely.

July 11, 2024 11:47 AM

Dear Elif Ceren C., We confirm that your request has been received. Our representatives will inform you about the resolution of the case via e-mail. If you have any doubts or need to contact us, you can do so. Kind regards.

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