I am filing a complaint regarding misleading billing practices on the Resume Coach website. On December 12, 2025, while searching on Google for CV examples, I was directed to the Resume Coach site. The website’s design and user flow gave the impression that the services were free. I selected a CV template and created my resume, and during this process, I did not see any clear or explicit information about fees or subscriptions.
At the stage where I wanted to download my CV, I was asked to pay $1.95 USD, which I accepted. However, after this transaction, I noticed that an additional charge of $29.95 USD was also taken from my card. There was no clear prior disclosure about this $29.95 charge, nor was my consent clearly obtained for it. After realizing this charge, I did not download anything and did not use the service. The payment was taken from my credit/debit card, and the last four digits of my card are 8477.
I believe Resume Coach is causing harm to users through misleading and non-transparent pricing practices. Therefore, I am requesting a full refund of the $29.95 USD that was charged without my clear consent and the immediate cancellation of any subscription that may have been created in relation to this charge.
I used their list of templates to make my CV on the Resumecoach.com platform. Even though I canceled my subscription, the site kept charging me $29.95 without my permission. This dishonest and wrong behavior makes me mad, and it reminds me of a scam I saw in Barcelona. Now, I don't know what to do n...
I used their list of templates to make my CV on the Resumecoach.com platform. Even though I canceled my subscription, the site kept charging me $29.95 without my permission. This dishonest and wrong behavior makes me mad, and it reminds me of a scam I saw in Barcelona. Now, I don't know what to do n...
I used ResumeCoach to create a CV once and paid just $0.95 for the service. Despite not subscribing or authorizing any membership, they charged me $29.95 afterward without my consent. This transaction was done without my knowledge, and I never agreed to any recurring payments. I demand an immediate...
Hello, I recently purchased the premium options on your website www.resumecoach.com to download my CV in PDF format for $0.95, valid for 14 days. However, I was surprised to find out that I was charged $29.95 after 14 days and that should be the case for every two weeks, which was not mentioned anyw...
Hello, I have never used Resum Coach, i've used a website called Online CV I dont know if it's a dependency of Resume Coach, I paid something like 95 cents for the CV and I recently got charged 29.95 euros literally out of nowhere. I need to be refunded asap otherwise action will take place. Thank y...
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