On 02.09.2024 (about 15 days ago), I purchased a brand-new Cosmo Blue Renault Megane from the dealership. When I first touched the car's paint, it felt rough, almost like wood, and didn’t seem clean. There were white spots on the car. When I informed the dealership, they took the car to the service department, performed some procedures, and returned it to me. However, today, when I washed my car for the first time, white spots (resembling water stains) appeared all over the car, and these stains did not come off. These spots are present all over the vehicle. When I took the car to the dealership's service center, they were also surprised. My car has only just reached 500 kilometers. I bought it brand new. Despite other brand options, I chose Renault because it’s locally produced, but now my car has these persistent white spots. I reserve all my legal rights to pursue this issue due to the defective product, and this letter serves as a notice before legal action. I now realize that I should have thought twice before buying a Renault Megane. This is the first time I trusted Renault in my life, and I was mistaken.
My 2024 Megane 4 Icon, just a week old, developed a water accumulation problem in the trunk due to rain. Purchased from Renault Otonova, I reported the issue, expecting a resolution. They assured me of an appointment to diagnose the source of the leak. Instead, I demanded a replacement considering t...
Dear Renault Officials, On June 06, 2024, I bought a Renault Austra, which I liked very much, with zero km from the dealer. I am writing to convey a serious problem I experienced with my vehicle today. It's been about 1.5 months since I bought my Austral vehicle. I live in a secure complex where eac...
Hello, We bought our Renault Megane 1.3 TCe vehicle in October 2024. However, we had problems with both the steering wheel and the remote control system in the first week we bought the vehicle. We also reported this to the service. They changed the battery of the remote control. We have had a screen...
I have a 2020 Renault Megane vehicle still under warranty. On 06.05.2023, I applied to the authorized service due to a problem with the front layout. As a result of the determination, it was decided to change the tie rod and tie rod end. Ordered due to lack of spare parts. Since the spare part has n...
I just purchased a 2024 model Renault Austral with a disability exemption for my father from Renault Çanakkale Saruhan Otomotiv. After getting the car, I couldn't help but notice some obvious issues with the factory paint job. It's been a mere 2 weeks since the car was delivered, and it has only cov...
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