At 16,716 km, my Renault service replaced the brake pads. They used aftermarket products instead of original ones. My 2023 model car, which never made a sound before, now started making noise. When I called Renault service, they told me they used aftermarket pads and that I was informed about it. I contacted Renault customer service, but despite a month passing and me following up 2-3 times, I still haven't received a response.
I recently purchased a 2024 Renault Austral, which has only 3,000 km on it, and I’m already facing issues. The brake pads make a noticeable noise during stop-and-go driving, which is unacceptable for a vehicle at this price point. The quality of the brake pads seems subpar, and I expect Renault to a...
I own a 2022 Renault Clio Joy. I previously experienced the same engine mount issue with my 2019 and 2020 Clio models, and when the part was replaced, the noise completely disappeared. I encountered the same problem again with my current 2022 model, and the engine mount was replaced under warranty a...
My 2022 Renault Express Joy van has a problem with how it was made. The rear shocks are making noise. When the noise started, the car was going 100 km/h. I took it to the Cetas dealership in Izmir and bought it there. After looking at it, they said the shocks needed to be changed. I left after the r...
I have a 2020 Renault Megane vehicle still under warranty. On 06.05.2023, I applied to the authorized service due to a problem with the front layout. As a result of the determination, it was decided to change the tie rod and tie rod end. Ordered due to lack of spare parts. Since the spare part has n...
I purchased a brand new Renault Megane 1.3 tce Joy package in November 2020. Everything appeared to be in order until I took it in for routine maintenance. They performed the service, but a problem arose before my warranty expired at 33,000 kilometers. I reported a strange squeaking noise coming fro...
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