Remitly restricted my account with no explanation, what's the best way to get my account unlocked?

It's important to move quickly to fix the problem if Remitly has restricted your account without giving you a reason.

Start by getting in touch with Remitly's customer service at +1 844-604-0924 to find out why the restriction is in place and what needs to be done to fix it.

Get ready to show any proof of identity or transactions that is asked for to confirm your identification. This could be a government-issued ID, proof of address, or information about recent moves.

While you wait for the problem to be fixed, keep an eye on your email and Remitly account for any new information or requests from their support team.

Make sure that your purchases follow Remitly's rules so that your account doesn't get shut down in the future. Don't do things that could be seen as fishy, like sending large amounts of money all of a sudden or sending money to people you don't know.

These are key solutions that we can offer. If you have more, please share.