ReelShort VIP Subscription Still Charging After Facebook Account Access Lost

August 16 11:07 PM

I am requesting an immediate cancellation and refund for a ReelShort VIP subscription that has been billed through my Facebook account under UID: 1239109***, which I can no longer access. Because I have lost access to this UID, I am unable to manage or cancel the subscription myself, yet the VIP charges are still being taken. I have attached a screenshot of a recent approved charge of 12.99 USD for “ReelShortW” as proof of the ongoing billing. I request that you immediately cancel the VIP subscription linked to UID: 1239109***, stop all future billing on this account, and process a refund for the most recent 12.99 USD charge that was taken without my ability to access or control the account. I also ask you to confirm by email once the subscription is cancelled and the refund has been issued.

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