Just a week ago, I purchased a Reeder device through the 'buy one get one free' campaign. Unfortunately, I encountered a network issue with the device. Despite being careful with its usage, I noticed this problem just two days after purchase. The device has no scratches or damage whatsoever. I showed the situation to the Reeder store, even capturing images of the device to account for any potential issues. Opting for a refund, I returned the device. However, today I received a message stating that a replacement would be provided instead of a refund. I returned the device within 10 days, and I want my refund. If I can't retrieve my money without resorting to legal action, I'm prepared to escalate the matter. It seems evident that attention is needed to address my predicament
I sent my Reeder device in for warranty service two months ago, and I still haven't heard anything back. I’m completely in the dark about whether the device has been lost, stolen, or is still under inspection—there’s been zero communication. I’ve reached out to the service center several times, but ...
Buying a Reeder is regrettable I bought a Reeder brand phone for my mother. After about a week, the numbers started to delete by themselves. When I took it to the seller, they replaced it with a new phone. Actually, I should have understood there. When I reloaded the new phone and gave it to my moth...
I pre-ordered Reeder's product and made an advance payment, anticipating clear communication and support throughout the process. When I didn't receive answers to my questions, I asked for a refund of the advance payment. It has been three weeks, and I am still waiting for my refund. Rather than offe...
On January 18, 2025, I purchased a phone worth ₺4200 from the Reeder website. However, I decided to cancel it the same day, and the order was canceled on January 24, 2025, before it was shipped. Despite this, they still have not refunded my payment since January 24. I call customer service 2 to 3 ti...
I sent my Reeder S19 Max device to warranty service twice due to a shutdown problem. The first time, I was asked to pay a fee, but after posting on Xolvie, my device was replaced free of charge. However, the new device started having the same issue on the very first day I received it, which makes me...
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