My Razer Barracuda RZ04-0379100 headset cracked at the hinge point 6-7 months after I bought it. It broke completely 3 months ago. I bought my product on November 28, 2023. It has a 2-year warranty. Because I predicted it would break even after being repaired, I didn't send it for service immediately after it broke 3 months ago. Last week, I sent it to the authorized service center of Providyo, which is an authorized service for Bilkom. They told me that the break was user-caused and that they wouldn't repair it. They told me I could get a new one for 15-20% less than the market price if I wanted. However, since there was no solution if it broke again, we ended the process. Razer does not stand behind its products. I will not buy it again.
I purchased the Razer V2 Pro Mouse from Amazon on December 13, 2023, and now it has stopped working. Since it is still under warranty, I expected to have it repaired or replaced. However, I cannot find any authorized service center that will accept it! It seems Providyo handles Razer products, but ...
I bought a Razer Blackshark wireless gaming headset from İtopya. I just put the product on my ear and took it off. I didn't drop it on the ground or force it, but the part that connects the headset and the headband broke. Since the warranty is still valid, the authorized service replied that the pro...
I recently purchased a Razer Cobra wired mouse, and I'm incredibly frustrated with the faulty scroll wheel that's become completely unreliable. It scrolls erratically—sometimes reversing direction randomly, moving up when I scroll down, and vice versa. Even worse, it frequently disconnects, making t...
I purchased a Razer Wolverine V2 Chroma gaming controller from D&R on April 30, 2024. After just seven months of use, the coating on both sides started peeling off, which is completely unacceptable for a premium gaming accessory. On January 3, 2025, I sent the product to D&R for service, expecting ...
I purchased my Anker Soundcore Space One headphones from Vatan Bilgisayar about a year ago (Invoice No: KOR2024000021930). Despite using the product normally, the hinge where the earcup moves broke. I was disappointed that the quality of the product's materials caused such a problem so quickly. Sinc...
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