Brand Overview: Rain
Rain is a Middle Eastern cryptocurrency and virtual-assets platform that allows customers to buy, sell, store, send, and receive digital assets. The company operates through regulated entities in several markets, including Bahrain and the UAE, and also provides services for customers in Türkiye.
Contact Info
Customer Support: Rain provides 24/7 support through live chat and regional email channels.
Official Complaints Email: [email protected]
Bahrain Complaints Phone: +973 13313383
Industry and Operations
Rain operates in the cryptocurrency and digital-asset financial services industry. The platform provides trading, custody, deposits, withdrawals, and crypto transfer services through its website and mobile applications.
- Buying and selling cryptocurrencies
- Crypto-asset custody and storage
- Sending and receiving digital assets
- Deposits and withdrawals through supported banking channels
- Fiat currency accounts
- Crypto trading through Rain Pro
- Market and price information
- Account verification and identity checks
- Institutional and business account services
- Mobile and web-based account management
User Sentiment
User experiences with Rain can vary depending on account verification, banking arrangements, transaction networks, market conditions, and regulatory requirements. Common complaint areas include withdrawals, deposits, verification, account restrictions, transaction delays, login problems, and customer support.
- Crypto withdrawals or bank withdrawals remaining pending
- Deposits taking longer than expected to appear
- Crypto transfers failing or being delayed
- Account verification or identity-check problems
- Accounts being restricted, suspended, or applications being denied
- Login, password, or two-factor authentication issues
- Payment and bank-transfer problems
- Questions about fees, exchange rates, or transaction deductions
- Concerns about transaction reversals or chargebacks
- Difficulty resolving issues through customer support
Share Your Experience
If you have experienced a problem with Rain, you can share your complaint, feedback, or customer-service experience on Xolvie to help other consumers understand the platform and its services.