Quantfury reduced my short trade profits unjustly, how can I claim the full amount?

Quantfury policies specify that profits are calculated based on live market prices at execution. Price discrepancies or adjustments might occur due to liquidity issues, price gaps, or technical errors.

It's crucial to review Quantfury's Terms and Conditions to understand their profit calculation and adjustment policies.

To claim the full amount, contact Quantfury’s support team promptly. Use the "Help Center" in the app or website, or email [email protected].

Include trade details such as the ID, entry and exit prices, and any relevant screenshots. This will help their team investigate whether the profit reduction was due to a system error or standard trading policy.

If you're unsatisfied with their response, escalate the issue to [email protected].

You can also consider filing a complaint on Xolvie to raise awareness about the issue and inform others.