On September 31, 2023, at 00:48, I deposited $10 through the “fast transfer” method on the Pocket Option mobile app. I did not receive any error messages during the transaction, but the amount I deposited never appeared in my account. This was my first attempt to deposit money into Pocket Option, and I also wanted to take advantage of the 100 Bonus promotion.
After experiencing this issue, I contacted customer service. They told me that an investigation would be conducted, but I never received any follow-up. I am still waiting for the deposited amount to be credited to my account. I request that my issue be resolved as soon as possible and that the amount I deposited be added to my account.
At 07:49 on August 22, 2023, I initiated a $14.20 USDT deposit from my Binance TR account to my Pocket Option account. Despite the background process and receiving a Bep20 address for deposit, when I returned to Pocket Option after a few seconds, instead of completing the deposit, the app showed onl...
On December 28, 2024, I deposited ₺1450 into my Pocket Option account, but after two days, the funds still haven’t been added to my balance. I have sent 15-20 emails and submitted multiple support tickets, yet all I receive are automated responses—no real help, no actual resolution. There is no way...
I’ve been trying to withdraw my $1000 from Pocket Option for over 10 days now, but they are holding my money with no explanation. Despite numerous attempts to contact their customer support, no one responds, and my issue remains unresolved. The platform keeps ignoring my withdrawal request, and ther...
I am a user of the Pocket Option platform, and I make my deposits through Vodafone Cash. On 13/12/2025, I deposited 400 Egyptian pounds from my Vodafone Cash wallet; the amount was deducted from my wallet, but it was not added to my Pocket Option account balance. This problem does not only happen on...
I transferred money to my Pocket Option account and immediately shared the transaction receipt (dekont) as requested. Even though everything was done correctly on my end, they keep saying the money hasn’t arrived. It’s been three full days of back-and-forth, and all I’ve gotten are empty promises li...
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