On March 26 at approximately 6:31, I made a payment of ₹1001 via PhonePe UPI to add funds to my Parimatch account on the Game WPP platform. The transaction UTR number is 119406732689. Although the amount was successfully debited from my bank account, the transaction on Parimatch was marked as declined, and the funds were never credited to my game balance.
For the past three days, I have been trying to contact customer support, but I have not received any proper response or resolution from either side. My money is currently stuck, even though the payment was successfully deducted from my account.
I request that this issue be investigated urgently and that either ₹1001 be refunded to my bank account or correctly credited to my Parimatch game balance without any further delay. I also request a clear explanation of why this issue occurred and why there has been no response for several days.
On March 21 at approximately 4:44 PM, I deposited ₹5,000 into my Parimatch account via UPI using PhonePe. However, the amount has still not been credited to my Parimatch balance. The payment was successfully debited from my bank account, and the UTR/transaction reference number is 922054253368, con...
I made a deposit of ₹2,999 to my Parimatch account on January 17 using PhonePe. The amount was successfully debited from my PhonePe/bank account, but it was never credited to my Parimatch wallet, and I have not received any refund either. My Parimatch ID is 107442381, the ticket ID related to this i...
On March 5, 2026, I made a deposit of ₹400 to my Parimatch account via UPI using PhonePe through the live games section on the Parimatch website. The amount was successfully deducted from my PhonePe account, but it has not been credited to my Parimatch balance. After contacting Parimatch customer s...
I am submitting this complaint regarding two deposits made to my Parimatch account, which is linked to the mobile number 97319356**, that have not been credited despite being successfully debited from my bank account. On February 3, 2026, at approximately 10:14 p.m., I deposited ₹1,999 to Parimatch ...
On 3rd February 2026 at around 10:51 PM, I made a deposit of ₹5,000 to my Parimatch account via UPI using PhonePe. The UPI transaction went through successfully and I have the reference/transaction ID 384246505888, but the amount has still not been reflected in my Parimatch balance. Despite the paym...
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