PhonePe Unauthorized Autopay Refund Request - ₹699

18

I am writing regarding an unauthorized payment of ₹699 that was debited from my bank account to Mohalla Tech Private Limited via Autopay on 2 November 2026. I did not knowingly authorize or consent to any recurring subscription or Autopay mandate in favour of Mohalla Tech. I only noticed this charge from my bank and payment notifications, and this amount was actually needed for my critical EMI payment, which is now at risk due to this unexpected debit. Because of this, I request that this matter be treated as urgent. On 2 November 2026, a payment of ₹699 was processed successfully to Mohalla Tech Private Limited through PhonePe with Transaction/UTR ID 185925484709, linked to my registered mobile number 89559948**. I have attached screenshots of the debit alert and the successful transaction as proof. I request that you urgently look into this unauthorized Autopay charge, confirm that any subscription or Autopay linked to my details is cancelled immediately, and process a full refund of ₹699 back to my original payment source as soon as possible, so that I can make my EMI payment on time. I expect a prompt written response and resolution from your side, as this issue has caused me financial inconvenience and stress. Regards, Nirm** Verma Mobile: 89559948**

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