PhonePe Deposits Missing Despite Successful UPI Payments

I am writing to complain about multiple deposits I made to 4rabet that were never credited to my betting account, even though the payments were successfully completed on my side. On 1 September I made two separate deposits via UPI using PhonePe, and on 19 September I made a third deposit the same way. In total, I sent approximately 30,000 INR to 4rabet. The UPI transfer confirmations clearly show these payments as successful, including the PhonePe transactions on 1 September to the merchant “SAI RAJ DUDH D***” and the transfer on 19 September, yet none of these amounts appeared in my 4rabet balance. After noticing that the deposits were not reflected, I checked my UPI app and bank statements to confirm that the transfers had gone through, and they all show as successful. Despite this, 4rabet has not credited the money or provided any clear explanation. I request that the full amount of my missing deposits, around 30,000 INR, either be immediately credited to my 4rabet account or fully refunded back to my original payment method, and that I be given a clear written explanation of why these deposits were not reflected.