BDG Game Payment Completed but Balance Still Missing

I deposited an amount of 2,000 ₹ to my BDG Game account on 30/07/2026, but the money has still not been credited to my gaming wallet. The payment was made from my Airtel Payments Bank account via PhonePe to “SAN ELECTRONIC” for 2,000 ₹ on 30 July 2026. The transaction was successful on my side and shows as completed, with Transaction ID T2607301258459689997567 and UTR number 238304117178. I am also attaching the payment confirmation screenshot which clearly shows the successful transaction. Despite this, my BDG Game account balance has not increased and I have not received any refund either. This situation is causing me financial inconvenience and loss of trust in your platform. I request you to urgently check this transaction, credit 2,000 ₹ to my BDG Game account or refund the full amount back to my Airtel Payments Bank account, and inform me in writing once the issue is resolved.